Koutsoukos moved into the role at Boylesports towards the end of last year. He joins from Kaizen Gaming, where he worked across the Stoiximan and Betano brands.
Koutsoukos spent more than two years with Kaizen Gaming, most recently serving as its director of customer relationship management. He also had a spell as head of lifecycles.
Prior to this, Koutsoukos worked in a number of senior roles during four years with Kindred Group. These included head of customer strategy, head of customer campaigns and head of customer communications.
Earlier in his career, Koutsoukos spent over 12 and a half years with De Agostini Editore. The company, which is 100% owned by De Agostini, co-ordinates and manages the group’s operating companies in the publishing sector.
The wider De Agostini group counts International Game Technology (IGT) among its clients.
New industry appointments mount up
Koutsoukos is the latest industry appointment to be confirmed in recent days.
This week, igaming technology solutions provider iGP announced Dirk Camilleri as its new chief product officer. In his new role, Camilleri will lead the iGP product team.
Camilleri has worked in the gambling industry for over eight years. He was most recently vice-president of product at Pariplay, holding the role for 11 months.
Elsewhere, NeoGames subsidiary Wizard Games appointed Dimitar Panteleev as director of games technology. Panteleev’s remit is to drive research and deployment of new technology at Wizard Games.
Panteleev joins after a spell as chief technology officer at Bulgaria-based igaming provider The Better Platform.
Original article: https://igamingbusiness.com/people/people-moves/boylesports-appoints-koutsoukos-head-of-customer-engagement-role/
