Dear Penny: Do I really have to tip 20% at a buffet?!

To answer this common question, we have to shift the way we understand tipping. The reason we tip is not to offer a thank-you or a reward to service workers for an outstanding or even sufficient job. Original article: https://www.reviewjournal.com/business/personal-finance/dear-penny-do-i-really-have-to-tip-20-at-a-buffet-3054878/