Alongside other hallmarks of Southwest, two free checked bags helped the airline craft a customer-friendly image for decades. Now that many of those policies are on the chopping block, the airline’s offerings are more in line with other carriers. Original article: https://www.reviewjournal.com/news/nation-and-world/how-southwests-new-baggage-policy-reveals-a-fight-for-the-future-3322300/
