A total of $287,292 (£239,300/€269,998) was refunded from accounts that 888poker said had violated its policy on fair play.
Funds were returned to a total of 6,801 players, averaging $42 per customer, a 32% rise on the number of detections reported during 2021.
888poker said bots and real time advisor (RTA), the use of software programming to create unfair advantages over real-life players, remain a common issue in online poker and has increased investment in its own detection capabilities to address these within its network.
The operator also said it had detected players colluding with each other to gain an unfair advantage.
“At 888poker, we take the issue of game integrity very seriously,” 888poker’s head of poker offering Matan Krakow said. “This year, as a result of our continued investments in technology, cooperation of our players, and hard work of our teams, we have increased the detection rate of bot accounts, RTA and collusion to give back almost $290,000 to players.
“In the year ahead, we will continue to focus on this area to ensure that customers have a fair, safe, and entertaining experience when they play with 888poker.”
Original article: https://igamingbusiness.com/casino-games/poker/888poker-returns-record-287292-to-players-from-game-integrity-reviews/
